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Welcome to uk.yvesdelorme.com. This website is operated by Digital Home SAS, a subsidiary of Groupe Fremaux Delorme, based 29 rue de la Tannerie, 59481 Haubourdin Cédex FRANCE - SIREN 431773415, as is The French Linen Company Limited (company number 2349550), registered office: Unit 7, The Vale Industrial Centre, Southern Road, AYLESBURY HP19 9EP.
Why We Need to Collect Information
References in this policy to "we", "us" and "uk.yvesdelorme.com” are to The French Linen Company.
For The French Linen Company, protecting your personal data is a priority. We comply with all relevant data protection legislation and the following privacy notice is intended to provide transparency about how we handle your personal data.
The information we collect is dependent on the activities you carry out on our website. We may collect the following information:
• Your contact information, e.g. name, address, telephone number and email address
• Information about the products you have purchased
• Information about your recent online activity, related to transactions even if they have not been completed
• Your purchase information, including credit/debit card details, and other means of payment
• Navigation and click–stream data, time and duration of your visit, products viewed or searched for, items in your basket, basket abandonment, information from cookies or web beacons
None of this information is shared with third parties, with the exception of our courier companies who require delivery information to ensure a smooth and efficient service.
The main purposes for which we collect and store your personal information are as follows:
• Order processing
• Delivery of products
• Payment authorisation and billing
• Improving the website and our service to you
Security and Safety
We use secure server software to protect the information you give us whenever you place an order or access your order and account information. This software encrypts your information before it is forwarded to us as required under the United Kingdom data protection legislation (the EU Data Protection Directive 2016 as amended or varied from time to time).
We safeguard your privacy by limiting access to customer account information to only those who need access to perform their job. We use only full log in and password controls on our registration and sales order systems to further safeguard your customer account information.
Your Customer Records
If you have any questions or are unsure about the customer account information, please contact us at firstname.lastname@example.org. We would be happy to review your records and update them as needed. You can see and amend your personal details held by us by logging in to your account. Your email address and password are required to view or edit your personal details online. You are responsible for keeping your password confidential.
We offer you the option of selecting whether or not you would like to receive occasional newsletters from us via email. If you wish to receive any communications from us, please tick the box on the account registration form. If you no longer wish to receive communications from us, please email us at email@example.com and we will remove your email address from our records, log-in to your account and update your details or simply unsubscribe using the link in the last newsletter.
If you have any other enquiries you can contact us directly on GDPR.firstname.lastname@example.org
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