Shipping and billing information

Billing information

Payment by bank transfer

Shipping information

Returns

 

Billing information

On www.uk.yvesdelorme.com, payment for products, services and shipping are due at the time of placing the order.

There are three acceptable methods of payment: -

Credit / Debit Card

PayPal

Bank Transfer

 

Payment by Bank Transfer


In order to pay by bank transfer, you will have to select the option in the payment methods options on the payment page. Once you selected it, your order will be placed on a holding status. An email address will then appear. Please send us an email requesting our bank information. With this information you will be able to make the bank transfer at your local bank or online. Once we have received confirmation of payment, your order will be processed for shipping.

 


Shipping Information


All orders will be shipped via Federal Express , the standard delivery time is 3-5 business days. A shipping fee of £5 will be charged on orders valued at less than £300.

Shipping for orders over £300 is free.


For each order, tracking details will be supplied by email, for you to follow the progress of your order once shipped.

 

Returns

If there is a problem with your order, please contact:     customerservices@yvesdelorme.co.uk   or by telephone 0808 234 4509 Mon - Fri 9am - 5pm

The return address is:-

Yves Delorme

Dept. ONR

6 Royal Parade

CHISLEHURST

BR7 6NR